FREQUENT ASKED QUESTIONS Where is the Event located? North Pier Download our app for more info and directions
MAIN EVENT AFTER PARTY (Infinity NIghtclub / formally Flamingo)
Will I need ID? If you look under 21 then ID will be required
What ID is acceptable? Driving licence or a Passport
Is there somewhere to eat? Yes, fast food is available on site
Is there a dress code? No, wear what you like
Are there any cash machines on site? No
Can I pay by card? Bar token booths accept both cash and card payment however, food, rides, merchandise & stalls are cash only.
Can I pay on the door? No, unfortunately this event has completely sold out
Is there a cloakroom? No What does VIP get me? Queue jump & exclusive bar area
Will the bars be tokens again this year? Yes, tokens at large events are designed to cut queuing times
Are we allowed to leave & return? No, sorry, Festival rules apply. If it's absolutely necessary to leave then a pass out can be requested at the time UPON ARRIVAL In order to get you all in as quickly as possible please adhere to the following Have your tickets out of your pockets / bags, unfolded and ready to be scanned For group bookings please make sure that everyone has a copy of their own ticket unless you are all arriving together Both Barcode scanning straight from your phone plus or paper printouts are both fine Everyone will be searched on entry Glass, sharps, metals and all objects that could be deemed as weapons are prohibited You will be refused entry on day two if your wristbands are damaged or tampered with LOST PROPERTY Any items found will be taken to the security office situated at the main entrance. Please report any lost items and we will do our best to return. Any items found that are not returned during the event will be left at the venue for you to collect by arrangement at later date QUESTIONS REGARDING TICKETS I haven’t received a confirmation email regarding my online e-tickets? I’ve bought an online (e-ticket) from someone else, will I need to change the name over? Yes, the original ticket holder must first verify this by calling Skiddle.com on 08432 893333 Once they confirm a name change you will receive a new barcode that is unique to you and thus avoiding the purchase of duplicated tickets. Plus if for any reason your ticket doesn’t scan on the day then you can access your own online account via Skiddle to verify it. We can not allow entry with unverified tickets that don’t scan on the day so a name change is imperative CAUTION Never purchase tickets from touts that may be operating outside or near the venue |
